Privacy Policy

By using the www.fusionsuite.io website (“Site”) and any related services and/or features (together with the Site, the "Service") you acknowledge that you accept the practices and policies outlined in this Privacy Policy. If you have any questions or comments about this Privacy Policy or our use of your data, please contact us at support@fusionsuite.net

This Privacy Policy covers Instabug's treatment of personal data ("Personal Data") that Fusiom gathers when you access or otherwise use the Service. It explains what data we collect, why we collect the data, how it is used and your rights and choices. While providing our Service, we may collect information about our customers’ end-users at the direction of and on behalf of our customers. Our use of this information is governed by our agreement with the applicable customer and the customer’s privacy policies. We do not control and are not responsible for the privacy policies or privacy practices of our customers or any other third parties. We encourage you to review any such policies or practices that apply to you carefully.

Information You Actively Submit: If you create an account with us, register for a free trial, order our Services, or contact or correspond with us for business purposes, we collect personal information about you and the company or other entity you represent, including the following:

• Contact Data: which includes your name, title, username, organization, address, email address, phone number and fax number;
• Account Information: which includes your Contact Data and the details of the Services you have ordered or purchased from us and any billing address and payment card details you provide to us; and
• Correspondence Data: which includes your requests, comments, interests and any other information you actively provide to us.

Information Passively Submitted on our Services: When you use our Services, we collect information from or about the computer, phone or other device on which you have installed or from which you access our Services, and information about your usage of our Services, including the following:

• Technical Data: The Internet protocol (IP) address used to connect your device to the Internet; browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; the phone number you used to call us if you call us.
• Usage Data: The full Uniform Resource Locator (URL) clickstream to, through, and from our Services, including date and time; cookie number; Services you viewed; your searches on our Services; session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
• Information Received from Third-Party Services: When you connect to the Service by utilizing credentials from a third-party service or sign-in services like OAuth, such as logging in with a GitHub or Google account, these services verify your identity and give you the option to share specific personal data, such as your name and email address(es), with us in order to authenticate your access to the Service.

We use the following categories of personal information for the following purposes:

• Contact Data: to communicate with you in relation to your account.
• Account Information to: (i) create an account for you or the organization for which you work; (ii) manage the account; and (iii) fulfill your orders for products and services.
• Correspondence Data: to respond to any specific comments or questions you may have.
• Technical Dataand Usage Data to: (i) provide, maintain, monitor, secure, debug, customize and optimize our Services; and (ii) develop and improve our products and services.
• Publicly Available Information: to supplement the other personal information we hold about you in support of our sales and marketing activities.

We also use your personal information for the following purposes, as permitted by applicable law:

• Compliance with Laws: To perform activities necessary to ensure compliance with applicable national, state, provincial and other applicable laws, and to respond to requests from government authorities.
• Protection of Legal Interests: To protect the legal interests, health or safety of a user, us, or other third parties, such as in the event of a complaint or dispute, or to perform credit recovery procedures or credit assignments to authorized third parties.
• Marketing Activities: As permitted by applicable law, including with your consent where required, we may use your contact information to provide you with marketing communications, promotional offers and updates on new products and services.
• Merger or Sale: We may share certain personal information with certain parties in the context of actual or prospective ‘corporate events’ – for more information, see ‘To Whom Do We Disclose Your Personal Information?’ below.

At Fusion, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data. We want to assure you that we will never share your personal information with any third parties, except as explicitly described in this policy.

1. 1. Collection of Information: We may collect certain personal information from you, such as your email address, device information, operating system details, network-related information, and IP address. We collect this information to improve your experience on our website, provide you with personalized services, and ensure the security and functionality of our platform.
2. 2. Use of Information: The personal information we collect will be used solely for the purposes specified in this Privacy Policy. We may utilize your email address to send important notifications, updates, and relevant communications regarding our services. Additionally, we may use your device information, operating system details, network-related information, and IP address for troubleshooting, analytics, and security purposes.
3. 3. Information Sharing: We want to emphasize that we will not share your personal information with any third parties, except in the following circumstances:

• With your explicit consent: If you provide your consent, we may share your information with third parties for specific purposes, such as partnerships, promotions, or additional services.
• Legal obligations: We may disclose your personal information if required by law, regulation, or governmental request.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity or parties involved.

1. 4. Data Security: We have implemented rigorous security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We regularly review and update our security practices to ensure the highest level of data protection.
2. 5. Data Retention: We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
3. 6. Your Privacy Rights: You have the right to access, update, correct, or delete the personal information we hold about you. If you have any concerns about the accuracy, completeness, or relevance of your personal information, please contact us using the details provided at the end of this policy.
4. 7. Third-Party Links: Our website may contain links to third-party websites. Please note that this Privacy Policy does not cover the privacy practices of these third-party sites. We encourage you to review their respective privacy policies when visiting their websites.
5. 8. Changes to the Privacy Policy: We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We recommend reviewing this policy periodically to stay informed about how we protect your personal information.

At Fusion, we prioritize the security and privacy of your personal information. We are committed to transparently explaining how we handle your data when you subscribe to our services and provide card details. We want to assure you that Fusion does not capture or store your card details directly. Instead, a trusted third-party payment gateway processes your payment securely. Please read the following information to understand our practices regarding payment and card details:

1. 1. Subscription Process: When you subscribe to our services, you may be required to provide your card details. Fusion ensures that your card details are processed securely through a trusted third-party payment gateway. This payment gateway complies with industry standards and regulations to safeguard your payment information.
2. 2. Third-Party Payment Gateway: We partner with a reliable and reputable payment gateway service provider to securely process your payments. This third party will collect, store, and handle your card details on their secure servers. Fusion does not have access to, capture, or store your card details during the subscription process.
3. 3. Data Security: We understand the importance of data security and take appropriate measures to protect your personal information. Our chosen payment gateway employs robust security protocols, including encryption and other security technologies, to safeguard your card details and ensure secure transactions.
4. 4. Payment Gateway's Privacy Policy: We encourage you to review the privacy policy of the payment gateway service provider to understand how they handle your personal information, including your card details. The privacy policy of the payment gateway will govern their collection, storage, and use of your data.
5. 5. Fusion's Data Collection and Use: While Fusion does not directly capture or store your card details, we may collect other personal information required for providing our services. This information may include your name, email address, and contact details. We collect and process this information in accordance with our overall Privacy Policy, which is separate from the handling of payment and card details.

We maintain measures intended to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. For example, we use Secure Sockets Layer (SSL) software to encrypt your personal information.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

• Cookie Management: Fusion uses cookies to enhance user experience and to analyze performance and traffic on our website. We also share information about your use of our site with our social media, advertising and analytics partners.
• Your Choices: You can choose not to provide personal information to us. However, some features of our Services, such as your account profile, require that we collect some personal information about you.
  If you do not want to receive marketing emails from us, please adjust your email preference settings or click on the “opt-out” link in the communication. Even after you have opted out of receiving marketing emails from us, we may still contact you for transactional or informational purposes. These include, for example, customer service issues or any questions regarding a specific inquiry you made to us.
  You can set your browser to refuse cookies. The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. For specific information on how to do so, please visit http://www.allaboutcookies.org/ . Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-ons settings or visiting the Web site of its developer. However, because cookies allow you to take advantage of some of our Services’ essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to use any components of the Services that require you to sign in.
• Children: Our Services are not intended for use by anyone under 18 years of age. If you are a parent or guardian of a child from whom you believe we have collected personal information in a manner prohibited by law, please contact us. If we learn that we have collected personal information through the Service from a child without the consent of the child’s parent or guardian as required by law, we will comply with applicable legal requirements to delete the information.

Our business changes constantly, and our Privacy Policy will also change. If we change, modify, add or remove portions of this Privacy Policy, we will provide you with notice of such updates as required by applicable law and upload the updated Privacy Policy to our website . You should check our website regularly to see any recent changes we may have made.
Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. We stand behind the promises we make and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
If you have any questions or concerns about the contents of this Privacy Policy, please contact us at support@fusionsuite.net