Welcome to Fusion Docs!

Step 1:

• Log in to your organization’s ServiceNow instance (e.g. https://yourcompany.service-now.com ).

Step 2:

• Ensure you have access to create or view incidents in the relevant ServiceNow module.

Step 3:

• Obtain the credentials or API token provided by your ServiceNow admin for integration.

Step 4:

• Go to the Bugs section in Fusion and click on the Integrations button. Enter your ServiceNow connection details (such as instance URL and credentials) in the integration settings.

Step 5:

• Select the module or table (e.g. Incident) where Fusion should create records for reported bugs.

Step 6:

• Save the configuration. Fusion is now integrated with ServiceNow.

Step 7:

• Save the configuration. Fusion is now integrated with ServiceNow.