Welcome to Fusion Docs!

Step 1:

• Log in at https://www.zendesk.com.
• Use your subdomain (e.g. https://yourcompany.zendesk.com ).

Step 2:

• Generate an API Token:
• Go to Admin (gear icon) and from there select Apps and integrations. Then click Zendesk API
• Enable Token Access
• Click Add API Token
• Add a label and click Create token
• Copy it immediately.

Step 3:

• In Fusion, go to the Integrations section in bugs. Paste your Zendesk API token

• Select the Group, Organization and ticket Form where bugs will appear

Step 4:

• Save the configuration. Fusion is now integrated with Zenkit.

Step 5:

• Bugs forwarded to Zendesk appear as Tickets.
• Go to Views > All Unsolved Tickets
• Each bug appears as a new ticket (Title = subject, Details = description).