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Survey Creation with AI

The Survey Generation Through AI feature allows teams to create complete surveys using Fusion’s AI by simply selecting a category and describing the feedback they want to collect. Fusion AI automatically generates the survey structure, including the survey name, rating threshold, questions, closing dialogue, target audience, and trigger setup. This significantly reduces manual effort while ensuring consistency and best practices.

Step-by-Step Creation

Create Survey with AI:
  • Navigate to the Surveys module and click Create Survey with AI to begin the AI-powered survey creation flow.
Select Survey Category and Provide Description:
  • Choose a recommended survey category such as Customer Satisfaction, User Experience, or New Feature Feedback.
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  • Add a brief description explaining the type of feedback you want to gather.
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  • Click Generate Survey to let Fusion AI create the survey structure.
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Review AI-Generated Survey Template:
  • Fusion AI generates an AI-Generated Survey using the most relevant template based on your input.
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  • Review the generated flow and proceed to the next step.
Survey Name:
  • The survey name is automatically generated by AI based on your description.
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  • You can edit the name if required before moving forward.
Rating Threshold:
  • Select a minimum average rating required for the response to be considered positive.
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  • The threshold can be set between 1 to 5, depending on how strict the evaluation should be.
Ask Relevant Questions:
  • Fusion AI generates relevant questions automatically.
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  • Questions can be configured to collect responses in either text form or Multi Select format.
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  • If Multi Select is selected, provide a list of predefined answers for users to choose from.
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Tailor with Closing Dialogue:
  • Configure the closing dialogue shown after the survey is completed.
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  • Customize the Title and Description to thank users and guide next steps.
Select Target Audience:
  • Define where the survey should appear by selecting:
    • All app versions, or
    • Custom versions for targeted feedback collection.
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Set Up a Trigger:
  • To activate the survey in your app, incorporate the required code snippet by visiting Fusion Docs.
  • The survey can only be published after the trigger is implemented.
  • Please incorporate the following code snippet to begin utilizing Surveys:
FusionInspect.showRatingPopUp()

This method throws an exception if the rating engine is not configured in the Fusion dashboard. To use it safely, wrap the method in a try-catch block.

try {
    Fusion.showRatingPopUp()
} catch (ignored: Exception) {
    // Handle exception or log it
}
Publish Survey
  • After embedding the trigger code, click Publish Survey to make the survey live.
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  • Once published, the survey can be managed, unpublished, or edited from the Surveys dashboard.
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